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For appliances covered within the ASKO Warranty period,
please call Customer Care at 1-800-898-1879 or
visit Service & Repair to review your warranty status.
Three-Year Full Warranty
From date of purchase. ASKO will pay for ASKO replacement parts and/or repair
labor to correct defect in materials or workmanship. Service must be performed
by an authorized ASKO service agent.
Fourth & Fifth Year Limited
Warranty
From date of purchase. ASKO replacement parts (not including labor) for any
defective solid-state controls, timers, motors, or pumps as well as defective
dishwasher racks. Does not include damage to dishwasher racks due to misuse
or abuse.
Lifetime Warranty
ASKO replacement parts (not including labor) of the stainless steel tank or
drum or inner door panel if it fails to hold water due to a manufacturing
defect, such as rusting or cracking. Service must be performed by an authorized
ASKO service agent.
This warranty does not cover:
- Service calls to:
- Correct the installation of the dishwasher, washer
or dryer.
- Repair damage due to shipment, delivery, installation,
misuse or abuse.
- Instruct how to use the appliance.
- Replace house fuse or correct house wiring.
- Correct house plumbing including drain problems
related to improper
installation. (High loop, disposer knockout, disposer not draining, etc.)
- Clean or service air duct in drain line
- Repair and/or replacement parts for failure of product
if unit is used for other than home/residential use.
- Damage resulting from accidents, fire, floods, acts of
God, alteration, misuse, abuse, improper installation or
installation not in accordance with local electrical or
plumbing codes.
- Any shipping costs for parts during the limited warranty
period.
- Replacement parts or repair labor costs for units operated
outside the Continental United States.
- Pick-up and delivery. ASKO units are designed to be repaired
in the home.
One-Year Full Warranty
For non-residential installations only.
From date of purchase. ASKO replacement parts and/or repair
labor to correct defect in materials or workmanship. Service
must be performed by an authorized ASKO service agent.
Location of Model Number
The model number is located on the front of the appliance on the control panel.
Location of Serial Number
The serial number is the 11- or 12-digit number above or below the bar code
on the product label. The labels on ASKO appliances can be found in these
places:
- Dishwashers: on the right side of the inner door panel
- Dryers: behind the dryer door on the upper left corner of the unit
- Washers: above the glass door on the inner panel
In no event shall ASKO Appliances, Inc. be responsible for any incidental or consequential damages.
Some states will not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion or
limitation may not apply to you. The warranty gives you specific
legal rights and you may also have other rights which vary
from state to state.
For warranty service, contact our Customer Care Group at 1-800-898-1879 or
visit Service & Repair to review your warranty status. Should you have a problem that is not resolved locally, write ASKO Appliances, Inc., P.O. Box 940609 Plano, TX 75094-0609. Before calling for service or contacting ASKO Appliances, Inc. regarding a warranty issue, please make a note of the model, type name, and serial number to better assist you.
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